GovConnectIowa: Logons & Accounts

1. Go to GovConnectIowa
2. Select Create a Logon to begin setting up your account in GovConnectIowa.
3. Follow the steps on your screen to create your logon.
   • You’ll be asked to enter an email address that will serve as your username and create a password. 
   • Enter your account information to verify your tax account
4. Click Submit to create your account
5. Log in for the first time
   • Once the logon is created, go to the GovConnectIowa home page and log in for the first time using your email address and password

As a current Iowa tax permit holder, your tax accounts have been migrated to this new system but you will be required to set up a new logon and enter an access code to access your existing accounts. Note: eFile & Pay logons cannot be used in GovConnectIowa. 

Welcome Letters were mailed to the headquarter address on file for all active sales, use, withholding, and fuel tax accounts. If you did not receive a Welcome Letter, you can request access to your accounts. 

Request access to your accounts by following these steps: 

1. Go to GovConnectIowa
2. Select Create a Logon
3. Select I am here to request access to existing accounts
4. Follow the on-screen steps to enter your information
5. Enter the requested account verification information:
   Note: You only need to verify one account for each business. After verifying one account, you will have the option to select access to other associated tax accounts for the business. 
   • Account Type
   • Permit Number
   • IDR ID, eFile & Pay BEN, or information from a recently filed tax return
6. Complete your logon set up by following the on-screen steps

After completing the steps to create your logon and request access to your accounts, an access code and instructions will be mailed to the headquarters or primary address on file. Letters are typically mailed the following business day. After receiving the code, log back in to your GovConnectIowa account and enter the access code. 

Learn more about accessing tax accounts. 

Learn more about adding additional users. 

GovConnectIowa allows you to reset or change your passwords online. Passwords will expire after 18 months. The Department recommends not using auto-save features with your tax account logons. 

Password Requirements

• Must be 8-16 characters long
• Must contain at least one uppercase letter
• Must contain at least one number
• Must contain at least one special character
• Cannot be reused
• Cannot be your email address

Forgot Your Password?

1. Go to GovConnectIowa
2. Select Forgot Password? and enter the email address associated with your account. If the information you provided matches our records, you will receive a link to reset your password. 
3. Answer your secret question
4. Create and confirm your new password

After resetting your password, be sure to update your records or any saved passwords with your new password. 

Change your Password

1. Log in using your username (email address) and password
2. Select Manage My Profile and click Change Password

Update Contact Information

If you need to update your GovConnectIowa contact information, go to Manage My Profile in the top right corner of GovConnectIowa and edit the contact information available on the screen. 

Update Business Name and Addresses

You can update legal or mailing addresses and Doing Business as (DBA) names while logged in to GovConnectIowa.

From the More… tab, select Manage Names & Addresses 

Updating Names

You will see a list of names and addresses when clicking this link, and are able to toggle between the two using the Names tab and the Addresses tab at the top.

• To change or delete a Doing Business As (DBA) name, select the DBA name and choose Change this Name or Delete this Name
• To change the legal name of a business, select Request Legal Name Change under Manage Names & Addresses
  1. Select Request Legal Name Change
  2. Enter the New Legal Name and Reason for Change
  3. Provide Supporting Documentation, if applicable
  4. Review and Submit the information

Updating Addresses

You can use the Manage Names and Addresses link to make updates to your addresses. The Address tab lists all addresses associated with the account. 

Updating a Mailing Address

You can make changes to your mailing addresses by selecting the existing mailing address. Select Add to add an additional mailing address. 

Updating a Headquarters Address

Select Manage Names and Addresses to update the headquarters address. This address change will only change the address on record for the Iowa Department of Revenue. 

Manage Permit Locations 

You can add, close, or update permit locations on GovConnectIowa. 

When adding a new location under Manage Permit Locations, this means it will be filed on the same tax return as your current locations (a consolidated return). If you want to file a separate tax return for the location, go to the More… tab and select Add New Tax Account or Tax Type. 

Add a Tax Type

You may add a tax type to an existing location by using the Add New Tax Account or Tax Type link on the More… tab. This is the same link you would use when adding an entirely new location to your business.

Managing Officials

You can manage the responsible officials by using the Manage Officials link on More... tab. Note: You must be an Administrator or Owner on the account to perform this action, otherwise the link will be unavailable.