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How to Cancel an ePayment

Canceling a Payment

You may cancel an ePayment(direct debit) at any time before 3 p.m. CT on the day the payment is scheduled to be withdrawn.

To cancel an ePayment:

  •       Go into eFile & Pay
  •       Enter your BEN, User ID, and Password
  •       On the "Main Menu" screen, select:  Cancel a Payment

NOTE:  You will need the payment confirmation number and date to cancel an ePayment.