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Where is my rent reimbursement?

Rent Reimbursement forms will be mailed by mid-January to individuals who qualify and submitted a claim the previous year. Please complete the form you receive by mail. If you are new to the process and need a form, please check back here in mid-January for the form.

If you need assistance filing your Iowa Rent Reimbursement Form, you can call the Department to schedule an appointment to file your claim at 515-281-3114 or 800-367-3388 (Choose option #1). There are also Rent Reimbursement Assistance Sites across the state to assist individuals through the process. 

If you have questions, save time and view frequently asked Rent Reimbursement Questions before calling. Still have a question, our Tax Specialists are available to take your calls between 8:00am - 4:30pm Monday-Friday.

Important note: Allow 2 - 3 weeks for your application to show up on this website or the self-service phone line.  Do not submit a new claim, that will only slow down your original claim.

How often is the information updated?

Information is updated in real-time.

Will I get more information if I call?

No! The information in Where’s My Rent Reimbursement? is the same information available to our phone representatives when you call.

What is available in Where's My Rent Reimbursement? 

Rent Reimbursement claims.
  *Only for claims filed within the last 12 months



When can I start checking my rent reimbursement payment status?

Allow 3 months for processing. You may be contacted for additional information.

What can slow down my Rent Reimbursement?

 • Not choosing Direct Deposit
 • Errors on a claim
 • Missing documentation
 • Claims that we identify for additional review

Tips for using My
Rent Reimbursement

Be sure to use the same information from your claim:

 • Social Security Number
 • Date of Birth - if you did not include your date of birth on your rent reimbursement claim, you cannot use Where's My Rent Reimbursement

When can I expect my Rent Reimbursement?

When we are finished, you will see the date your rent reimbursement was issued. Every claim we receive is different, so processing times will vary.