Pay by Cash

At a Local Retailer with MoneyGram

You can now make delinquent payments at a retailer near you using MoneyGram.

Find a retailer providing this service at secure.moneygram.com/locations, or call 1-800-666-3947.
MoneyGram charges $4.99 convenience fee.

You will need to give retailer:

  • Delinquent Payment Code: 11697
  • Your 9-digit account number from your last billing letter.
  • Also: Walmart locations will accept debit¬† cards in addition to cash.

In Person at the Iowa Department of Revenue Offices


The Department is currently closed to visitors in an effort to reduce the chance of community spread. A locked drop box is available outside the 4th Floor reception door to drop off paperwork or documents.


Hoover State Office Building - 4th Floor
1305 E. Walnut
Des Moines, IA 50319

8:00 a.m. - 4:30 p.m. CT, Monday through Friday

The Hoover Building is located near the intersection of East 14th Street (Highway 69) and Court Avenue, a few blocks south of I-235.

Capitol Complex Map