Contact the Department

Contact the Department

Additional helpful pages...

Where's My Refund to check your individual income return or refund status
Permit Registration to request or change a permit
GovConnectIowa Help for quick access to self-help and how-to Instructions including common questions
I Got a Letter for details about why the Department contacted you and instructions if you need to do anything
Research and Statistics General Tax section for general tax information, tax credits information, and publications
Reports Index for all Department reports
Forms Index for all Department forms
Taxpayer Rights for taxpayer rights information

Still Need Help?

- Iowa Tax Question
- GovConnectIowa Questions
- Billing & Collections Question
- Report Fraud
- I Don’t Know Who To Contact
- W-2 and 1099 Filing Questions
- Website Feedback (for tax.iowa.gov website)
General Questions by phone
515-281-3114 or 800-367-3388
Monday-Friday: 8:00 a.m. - 4:30 p.m. CT
Payments, Billings, & Collections
866-339-7912
Monday-Friday: 8:00 a.m. - 6:00 p.m. CT
Hoover State Office Building - 1st Floor
1305 E. Walnut
Des Moines, IA 50319

The Hoover Building is located near the intersection of East 14th Street (Highway 69) and Court Avenue, just south of I-235.

Parking Information and Maps

Google Map

The Department is currently receiving walk-in visitors who need to drop-off or pick up materials. If you need additional tax assistance, please call to set up an appointment to ensure we have someone available to assist you. Specialists are available for same day appointments.
Business Registration:
515-281-3906

Collections, after appeal period expires:
515-725-0264

Examination Section:
515-281-3756

Payment Processing:
515-281-5830

Taxpayer Services:
515-242-6487
Mailing Addresses

Source URL: https://tax.iowa.gov/contact-us