Iowa taxpayers have certain rights during audit, billing and collection activities of the Iowa Department of Revenue (the Department). This page gives you information about your rights and our responsibilities to you.
Courtesy and Respect
You have a right to be treated with courtesy and respect by Department employees. If you feel it is not the case, please contact the Department online using the Taxpayer Bill of Rights Feedback form.
State confidentiality laws protect the information on your tax returns and any supporting documents. The laws limit the ways the Department may use this information.
Appeals, which are also called protests, are different; they are public records. Generally, the public can review your entire protest and any supporting documentation that you provide to the Department. The Department will delete, from any records request, certain details, such as financial account numbers, Social Security Numbers, medical information, etc. You may file a motion to request other details in your protest be deleted.