GovConnectIowa Adds Functionality: Here’s what you need to know

GovConnectIowa is the State of Iowa’s user-friendly and self-service portal to register or renew certain business licenses and permits, file tax returns and reports, make payments, and more. The second rollout of GovConnectIowa will occur on November 14, 2022. This rollout will include functionality for new tax types, new licenses, and select tax credits. It also includes updated tools for current users.

Select a topic below to learn more about what is most relevant to you.

  • The Department of Revenue has learned a lot from you in the past year and is eager to bring you new functionality to improve your experience. Current access to GovConnectIowa will not be removed or changed. Current logons will soon have access to a number of updates including the following:

    • GovConnectIowa Logons: After November 14, your logon can be a username or an email address. Username functionality will allow you the ability to create more than one profile to manage tax accounts if you wish. Instructions on how to update current logons will be provided at a later date. 
    • Access to Business Accounts: One logon account will be able to request administrator or owner access to multiple businesses.
    • Other Party Access: Taxpayers will have the ability to easily grant access to other parties (tax professionals, accountants, etc.) after creating a GovConnectIowa logon. Conversely, other parties will also be able to request access to tax accounts on behalf of the taxpayer by providing the tax permit number and one other piece of account validation (FEIN, SSN, IDR ID, etc.).
    • Screen and Menu Updates: The layout of some screens and menu structures have been updated to improve ease of access. 
    • New Tax Types, Tax Credits, Licenses: If you work for, work on behalf of, or administer the following items, additional functionality is being added to GovConnectIowa to accommodate and manage these items:
      • Corporations and Partnerships
      • Franchise
      • Tax Credits
      • Business Licenses and Permits

    More information about the new features is available below. Stay tuned for more details on how to use this functionality prior to and in conjunction with rollout.

  • One of the most exciting things happening in the November rollout is that we are adding corporate, S corporation, and partnership income taxpayers to GovConnectIowa. You will be able to use the portal to do a number of things, including: 

    • Manage your organization’s tax account information such as mailing addresses, officials, and authorized third parties 
    • Make payments for your corporate, S corporation, and partnership taxes
    • View correspondence and respond to letters or requests from the Department of Revenue

    More information about how corporate, S corporation, and partnership taxpayers can access their accounts and the tools will be available soon. 

    Act now! Important information for corporate income filers: If you currently make corporate income payments using eFile & Pay, access to the system will be discontinued on October 31, 2022, at 11:59 pm. You must download any payment information stored in eFile & Pay that you wish to keep for your future reference. Payment detail information will not be moved to the new portal. This means that after October 31, you will not be able to retrieve anything you have saved on eFile & Pay. 

  • One of the most exciting things happening in the November rollout is that we are adding Franchise taxpayers to GovConnectIowa. You will be able to use the portal to do a number of things, including: 

    • Manage your organization’s tax account information such as mailing addresses, officials, and authorized third parties 
    • Make payments for your Franchise’s taxes
    • View correspondence and respond to letters or requests from the Department of Revenue

    More information about how Franchise taxpayers can access their accounts and the tools available will be available soon. 
     

  • The State of Iowa continues its efforts to streamline key activities into GovConnectIowa, the new portal for Iowa taxpayers. As part of those efforts, tax credit application and administration that currently occur in CACTAS (Tax Credit Award, Claim, and Transfer Administration System) is moving to GovConnectIowa. This includes a number of tax credits from the Iowa Department of Revenue, the Iowa Utilities Board, and the Iowa Economic Development Authority. Please note not all tax credit programs are impacted by these changes. If you have specific questions, please contact the appropriate state agency. 

    Access to CACTAS will be discontinued on October 31, 2022 for the tax credits listed below. Please continue reading for additional important information.

    The Iowa Department of Revenue will use GovConnectIowa to administer the following tax credits: 

    • Solar Energy System
    • Geothermal Heat Pump
    • Tax Credit Transfers

    The Iowa Utilities Board will use GovConnectIowa to administer the following tax credit: 

    • Renewable Energy (Iowa Code 476C)

    The Iowa Economic Development Authority (IEDA) will use GovConnectIowa to administer the following tax credits: 

    • Angel Investor Tax Credits
    • Innovation Tax Credits
    • Redevelopment Tax Credit Program for Brownfields and Grayfields
    • Renewable Chemical Production Tax Credits

    IEDA’s High Quality Jobs program and Innovation Program funding are not impacted by these changes.

    More details about using GovConnectIowa to apply for and administer tax credits will be available soon, and in the meantime, it is important to know that access to these tax credits in CACTAS will be discontinued on October 31, 2022, at 11:59 pm and no current application information from CACTAS can be transferred to GovConnectIowa. You must download any information stored in CACTAS that you wish to keep for your future reference no later than October 31, 2022 before your access to the system is removed.

    Instructions to download and save your information:

    1. Log into CACTAS
    2. Access your 2021 submitted Application (This does not apply to Redevelopment Tax Credit Program.)
      • Submitted Application - Print the Submitted Application (or save as a PDF) so that you can use the information as a guide for completing the 2022 tax credit application in the new system. 
        • Completing this step is important, as you will be required to re-enter this information in the new system. The “copy over from prior year” function will NOT be available in the new system the first year. 
      • Documents attached to the Submitted Application - Download and save each PDF document attached to your 2021 Application.

    Remember, completing these steps is important. Attachments from CACTAS can not be converted into GovConnectIowa and must be re-uploaded when submitting applications.  

    Special information for Renewable Energy Tax Credit applicants: 
    GovConnectIowa will require attachments for the following categories:

    • Eligibility Application
    • Eligibility Application Amendments
    • Preliminary Determination of Eligibility
    • Additional Considerations
    • Material Changes
    • Facility Placed In-Service
    • Power Purchase Agreement
    • Invoices or Energy Documentation
    • Tax Credit Applicant Certification 
    • Owner Attestation 
    • Ownership Hierarchy (required if ownership has changed)
    • Foreign Ownership Documentation

    Downloading and saving these attachments from CACTAS is critical, as you will be required to re-upload them in the corresponding sections in GovConnectIowa the first year. 
     

  • Licenses and permits that are currently available in GovConnectIowa will be updated for the November 2022 rollout. These updates include: 

    The Iowa Alcoholic Beverages Division has updated the existing GovConnectIowa application process to reflect recent legislative actions. Additional functionality in Rollout 2 includes:

    • Introductory step with licenses available in GovConnectIowa
    • Edit links displayed directly on the Review step for easy updating
    • Alcohol License Application Status to check the status of your application

    The Iowa Department of Inspections and Appeals has updated the existing GovConnectIowa application process to include: 

    • Introductory step with licenses available in GovConnectIowa
    • Edit links displayed directly on the Review step for easy updating
    • Search filters were added to view eligible renewal locations

    The Iowa Lottery Authority administers the Iowa Lottery Retailers License Application, which will include additional functionality in Rollout 2: 

    • License Representative has been updated to License Contact
    • Allow entering USPS-verified mailing address specific to a store location
    • Updated and reorganized bank information requirements

    Several new licenses managed by various state agencies will be available on November 14, 2022. 

    The Iowa Department of Inspections and Appeals will be introducing the following food and beverage license applications in GovConnectIowa:

    • Annual Temporary Event
    • Farmer's Market
    • Food Processing Plant
    • Food Service Establishment
    • Home Food Processing Establishment
    • Hotel
    • Mobile Food Unit
    • Retail Food Establishment
    • Unattended Food Establishment
    • Vending Machine

    The Iowa Alcoholic Beverages Division will introduce these licenses to GovConnectIowa: 

    • On-Premises Licenses
      • Class "C" Retail Alcohol License (LC)
      • Special Class "C" Retail Alcohol License (BW)
    • Off-Premises Licenses
      • Class "B" Retail Alcohol License (LG)
      • Class "E" Retail Alcohol License (LE)
  • More information about these updates, what to expect, and education will be available soon. Subscribe to updates to ensure you get the information as soon as it’s available.