Modernization

The Department is delivering elevated interactions through integrated, user-friendly tools, with the flexibility to meet Iowans' changing needs.

 

The Iowa Department of Revenue and other state agencies are modernizing technology and processes to better serve Iowa taxpayers. The end result of this multi-year effort will provide taxpayers, businesses, and tax professionals with a new and secure portal GovConnectIowa.

GovConnectIowa is the Iowa Department of Revenue's free and secure e-Services portal, available 24/7, to make payments, manage your tax account(s), and more.

  • 2023 Updates

    2022 Updates

    2021 Updates

  • The Department is modernizing its technology and processes to better serve Iowa taxpayers. The Modernization Program is a multi-year effort to create and provide an integrated tax processing system designed using the following principles: 

      Customer Centric

      Services and processes built around the needs of Agency constituencies, that create efficiencies and provide an improved experience

      Self Service

      Tools and resources that enable taxpayers to be more self-sufficient, being better able to perform more transactions and activities without assistance

      Collaboration

      Enhanced information sharing capabilities, both internal and external to the Agency, facilitating better collaboration

      User Friendly

      Services designed for specific user groups – taxpayers, Agency Staff, and other constituents – that are more user friendly

      Data & Analytics

      Improved business intelligence and data analytics capabilities through the reduction of data silos, consolidation of business critical information, and improved data management practices

      Secure

      Ensure and continue to enhance the security of data and privacy through advanced cyber and information security resources

    •  

      Rollout 1: Business Filers - Completed November 2021

      • Business Permit and License Registration
      • Income Tax Withholding
      • Sales and Use Tax
        • Local Option Sales Tax
        • Automobile Rental Tax
        • 911 Fees
        • Hotel and Motel Tax
      • Water Service Excise Tax
      • Fuel Tax

      Partners for this rollout included Iowa Alcoholic Beverages Division, Iowa Department of Inspections and Appeals, and Iowa Lottery Authority.

      Rollout 2: Corporate Filers - Completed November 2022

      • Corporate Income Tax (Corporations, S Corporations, and Partnerships)
      • Franchise Tax
      • Tax Credits

      Partners for this rollout included Iowa Alcoholic Beverages Division, Iowa Department of Inspections and Appeals, Iowa Economic Development Authority, Iowa Finance Authority, Iowa Lottery Authority, and Iowa Utilities Board.

      Rollout 3: Individual Filers - November 2023

      • Individual Income Tax
      • Fiduciary Tax
      • Inheritance Tax
      • Individual Income Tax School District Surtax/Emergency Medical Services
      • State of Iowa Setoff Program
      • Non-tax Debt

      Rollout 4: Other Taxes & Fees - November 2024

      • Moneys and Credits Tax
      • Motor Vehicle One-Time Registration Fee
      • Cigarette Tax
      • Tobacco Products Tax
      • Drug Tax Stamp
      • Rent Reimbursement
      • Local Government Oversight: Equalization
      • Local Government Distributions: Credits, Exemptions, etc.
      • Utility Replacement Tax, Central Assessments, Statewide Property Tax

    • The Iowa Department of Revenue has partnered with various State of Iowa agencies to allow Iowans to manage their license renewals, tax credits, and make invoice payments through our e-Services portal, GovConnectIowa.

      Iowa Department of Inspections, Appeals, and Licensing

      What do they do?

      The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans.

      DIAL staff is responsible for inspecting and licensing or certifying health care providers and suppliers, restaurants and grocery stores, social and charitable gambling operations, and hotels and motels. In addition, DIA staff investigates alleged fraud in Iowa's public assistance programs and conducts contested case hearings to settle disputes between Iowans and various State and local government agencies. Learn more.

      What can I do in GovConnectIowa?

      The following food and lodging business license renewals are supported:

      • Annual Temporary Event
      • Farmer's Market
      • Food Service Establishment
      • Food Processing Plant
      • Home Food Processing Establishment
      • Hotel
      • Mobile Food Unit
      • Retail Food Establishment
      • Unattended Food Establishment
      • Vending Machine

      Iowa Economic Development Authority

      What do they do?

      The Iowa Economic Development Authority's (IEDA) mission is to strengthen economic and community vitality by building partnerships and leveraging resources to make Iowa the choice for people and business. Through two main divisions – business development and community development – IEDA administers several state and federal programs to meet its goals of assisting individuals, communities and businesses. IEDA works to achieve its mission and goals to benefit Iowans while maintaining a high level of transparency.

      What can I do in GovConnectIowa?

      The following tax credit applications are supported: 

      • Renewable Chemical Production
      • Redevelopment
      • Innovation Fund

      Iowa Finance Authority

      What do they do?

      The Iowa Finance Authority helps Iowans take life-changing actions every day.

      Whether you’re buying your first home, making a fresh start, hoping to continue your family’s farming legacy or even working to upgrade a community’s water quality infrastructure, the Iowa Finance Authority is proud to kickstart dreams into realities.

      The Iowa Finance Authority also offers programs to assist in community development, including issuing tax-exempt bonds, providing the lowest cost funds for drinking water and wastewater facilities in Iowa and offering Iowa Title Guaranty, which provides guaranteed title to real property in Iowa. Learn more.

      The Iowa Agricultural Development Division, of the Iowa Finance Authority, manages the beginning farmer’s tax credit and issues certificates.

      Iowa Utilities Board

      What do they do?

      The Iowa Utilities Board regulates utilities to ensure that reasonably priced, reliable, environmentally responsible, and safe utility services are available to all Iowans. Learn more.

      What can I do in GovConnectIowa?

      • Apply for renewable energy tax credits
      • Pay invoices issued by the Iowa Utilities Board- Starting November 1, 2023

    • Phase One - Tax Modernization Business Case

      Business Case Executive Summary
      Business Case Presentation
      Business Case

      Phase Two - Readiness Assessment & Business Requirements

      Readiness Assessment Report
      Business Capability Model

      Phase Three - Request for Proposal 

      Request for Proposal

      Phase Four - Procurement

      Completed October 2020

      This pre-issuance procurement overview/resource library is for informational purposes only, and is designed to ensure that all prospective Vendors receive the same information from the Department regarding the upcoming procurement, and are thereby on a level playing field. The Department anticipates releasing official solicitation documentation later this year, which solicitation documents will contain the official, finalized information, terms, conditions, requirements, specifications, and evaluation criteria of or related to the solicitation. The Department will only be bound by that official version of the solicitation documents, and the information, terms, conditions, requirements, specifications, and evaluation criteria contained therein; for the avoidance of doubt, none of the information or materials in or comprising this procurement overview/pre-issuance resource library are final or binding on the Department, such information or materials are subject to change at any time without notice, and the Department neither represents or warrants the truth or accuracy of the information or materials contained hereon nor that the information or materials contained hereon will form or constitute, in whole or in part, the final solicitation documents, or any terms, conditions, requirements, specifications, or evaluation criteria contained therein. Prospective Vendors should only base their Proposals on the information, terms, conditions, requirements, specifications, or evaluation criteria referenced or set forth in the official version of the solicitation documents following the official release thereof. Prospective Vendors are advised to check this website periodically for changes to this overview/resource library, and for updates about when the final, official solicitation documents will be issued.